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IT security for trades and HVAC businesses

Is your trade business protected against hackers? After three days you will know.

For owners and managers of trade businesses in plumbing, heating, air conditioning, electrical work and pipe construction. We review your entire IT, from the office and its trade software to your fitters’ tablets and phones, together with your IT provider or whoever looks after your IT. We then close the gaps. We only make changes after your approval.

Bastian Wenske

Founder and managing director

Book an introductory call
How it works 
Owner of a plumbing and heating business discussing an order with the office manager, the warehouse with pipes and boilers behind the glass
For whom
Plumbing, heating, air conditioning, electrical and other trade businesses with an office, a warehouse and fitters
First step
IT security check on site, three days, we change nothing
In scope
Trade software, job and stock management, email, tablets and phones, backups
Then
Implement, ongoing care, or a documented handover to your IT
Price
Fixed price for the IT security check, quoted after the introductory call

Sound familiar?

Typical situations in a trade business

Jobs, quotes, stock and invoices run on a few computers in the office and the devices in the vans. If the IT stops, so does the order processing. You do not need a technical background for a conversation with us.

An invoice with new bank details

A supplier writes that their account number has changed. The email looks genuine because it comes from a real mailbox that has been taken over. Nobody has yet checked whether your office would spot it.

Everyone knows the same password

The office mailbox, the trade software and the tablet in the van share one password that has been in circulation for years, including among former staff.

Nobody has ever restored the backup

Your IT is looked after by an acquaintance or a small provider, and it works. Whether jobs, quotes and accounts could be restored after an attack, nobody knows for certain.

How does working together start?

You start with a manageable step at a fixed price and decide afterwards how to continue. Your business carries on as normal during the check.

  1. 30 minutes

    Introductory call

    You speak directly with Bastian Wenske, founder and managing director. We clarify what runs in your business.

  2. 3 days, fixed price

    IT security check

    On site we review office IT, servers, trade software, email, your fitters’ devices and backups. We change nothing.

  3. Based on findings

    Secure

    Close the largest gaps first, done by your IT provider, your own people or us.

  4. Your choice

    Ongoing care or handover

    We look after security on an ongoing basis, or your IT takes it over with documentation.

How secure is your business today?

The IT security check answers that in writing, in plain language and with the next steps in order of priority. At a fixed price.

Bastian Wenske

Founder and managing director

Book an introductory call
Request the IT security check 

Two paths

We look after it, or your IT takes it over

Both paths lead to the same standard. After the check you decide which one fits your business.

We look after security for you

At a fixed monthly price we review security alerts, respond to incidents and report to you every month on what has happened. Access, data and documentation stay with you.

Managed Security

We hand over to your IT with documentation

We implement the measures and hand them over to your IT provider or whoever looks after your IT with documentation and written instructions.

About the IT security check

Frequently asked questions

Surely we are far too small for hackers?

No. Most attacks are automated and look for weak passwords or open access points, no matter whose. In recent years trade businesses in Germany have also had to work on paper for days or weeks after such an attack.

Do we have to stop work for the check?

No. Your fitters go out as usual and the office keeps working. We look at the systems and read out settings without changing anything. From you we need a contact in the office and, at times, your IT provider.

What does the IT security check cost for a trade business?

A fixed price that depends on the size of your IT. You receive the written quote after the introductory call, before we start. Afterwards you know what needs doing and what to budget for.

An acquaintance looks after our IT. Is that not enough?

For day-to-day running it often is, and that does not need to change. Security is a discipline of its own, and there is little room for it alongside daily business. We review everything once and give whoever looks after your IT a list of what to do in which order, or we do it ourselves.

How do we protect ourselves against fake invoices by email?

With a fixed rule: new bank details are only accepted after a call-back to a known number. On top of that come protection of your email domain against spoofing and sign-in with a second factor for every mailbox. The check shows which of these are already in place.

What do we do if we are attacked tomorrow?

Call us, even if it is only a suspicion and even if you are not yet a customer. Decide who is in charge, record every step with the time and check the reporting obligations in your cyber insurance policy. The first steps are on our page “Suspected cyberattack”.

Let's talk about your IT security

In the introductory call (30 minutes, no obligation) we clarify:

  • where your company stands today and what concerns you most
  • which next step makes sense for your organisation
  • what effort and price range to expect
Bastian Wenske

Bastian Wenske

Founder & Managing Director

Heidelberger Straße 15
12059 Berlin
Germany

Prefer to reach out directly? Send us an email at [email protected].