Sound familiar?
Typical situations at universities and colleges
Teaching, exams, applications and administration run on Microsoft 365 and Teams, the learning platform and campus management. On top of that come the personal devices of students and lecturers, shared computers used by many people and your researchers’ data. Universities in Germany have had to manage without IT for weeks after ransomware attacks. You do not need a technical background for a conversation with us.
Accounts that outlive the semester
At the start of each semester hundreds of accounts are added for students, lecturers and visiting lecturers. People who leave often keep their access for months. Nobody knows exactly how many active accounts belong to people who left long ago.
A hijacked student account sends phishing
A first-year student enters their password on a fake sign-in page. Shortly afterwards that mailbox sends emails to fellow students and lecturers. They look genuine because they come from your own institution.
The AI assistant finds grades and passport copies
An assistant such as Microsoft 365 Copilot shows everything an account has access to. If exam papers, grades or applications from international students sit in folders that are shared too widely, it finds them for people who should never see them.